We currently only sell directly to consumers and do not have showrooms. This is part of our strategy to bring luxury outdoor furniture to the market while cutting out the middleman.

 However, we have a free, non-quibble refund policy (please see the terms here: https://www.outdoornook.com/returns). The photos are very true to life and accurate representations of the products.

 If you have any questions or if I can help in any way, please don't hesitate to contact us at any time.

You can return your Outdoor Nook furniture for a full refund within 14 days and all shipping charges are covered.

After this time, you can return your furniture within 90 days and a 20% restocking fee is applied. Original shipping charges after 14 days cannot be refunded.

We are only able to accept returns on undamaged or unmodified products. Exchanges are treated the same as returns.

Sale items are treated differently. Please see our Returns Policy for more information.

Sunbrella® fabrics command a higher price on Outdoornook.com due to their patented technology and unmatched quality. Crafted from solution-dyed acrylic, these fabrics offer superior durability, exceptional resistance to fading, UV rays, and mildew, ensuring they remain vibrant and resilient in even the most challenging outdoor conditions. This premium performance, combined with their water-resistant and easy-to-clean properties, is backed by an impressive warranty. Beyond their use in furniture, Sunbrella® fabrics can also be purchased separately, making them an ideal choice for crafting accessories like cushions and covers, further showcasing their versatility and premium status compared to other outdoor fabric options.

You can learn More about Sunbrella® from their website: https://www.sunbrella.com/

On Outdoornook.com, products labeled as "In Stock" are readily available and typically ship from our California location within 1-2 business days. We offer free shipping on all orders, utilizing FedEx as our shipping partner, which generally delivers your items within 5-7 days after dispatch. This means that once you purchase your in-stock item, you can expect to receive it within 7-9 days.

On the other hand, items marked as "Pre-Order" are not immediately available for shipment and will be sent out at a future date specified on the product page. This pre-order option allows you to reserve high-demand or forthcoming items in advance. The earliest shipping date from our California facility is clearly stated, ensuring you know exactly when to expect your pre-ordered item to be on its way.

Our commitment to providing clear shipping timelines helps you plan your purchases with confidence, knowing that whether you choose an in-stock or pre-order item, your delivery is on a reliable and timely schedule.

When you place an order on Outdoornook.com, the delivery time depends on whether the item is in stock or a pre-order.

For products labeled "In Stock," they are typically ready to ship within 1-2 business days from our California location. We provide free shipping through FedEx, and you can expect to receive your in-stock item within 5-7 days after it leaves our facility.

However, if you order a "Pre-Order" item, the shipping will occur on a future date that is clearly stated on the product page. This pre-order date indicates the earliest possible time we can ship the item from California. So, if your order includes a pre-order item, you'll need to add this lead time to the standard shipping duration to estimate your delivery date.

By understanding the status of your items—whether in stock or pre-order—you can better anticipate when your order will arrive.

At Outdoornook.com, our range of outdoor recliners is designed to cater to diverse preferences and needs, distinguished primarily by differences in size, wicker and fabric colors, and wicker weave patterns.

Our collections vary in chair sizes, offering options to fit different spaces and personal comfort levels.

Each recliner comes in various wicker colors and fabric hues, allowing you to choose a combination that best complements your outdoor décor.

Additionally, the wicker weave patterns vary across our products, providing a selection from classic to contemporary styles to suit your aesthetic preferences.

To help you make an informed choice, each product listing includes detailed dimension photos, enabling you to visually compare the size differences between collections and ensure the perfect fit for your outdoor setting.

With these comprehensive details, you can confidently select the recliner that best meets your style and space requirements.

Outdoor Nook is a part of Terrace Living, which is registered at:

6210 N. Jones Blvd #750804 Las Vegas, NV 89130

For nearly 30 years, Terrace Living has been designing and manufacturing both indoor and outdoor sofas for major US retailers. To offer our customers more affordable prices, we decided to eliminate the middleman and sell directly to you. By doing so, we can pass on the savings that would typically go to large store margins. Now in its third season, Outdoor Nook is dedicated to becoming the leader in outdoor motion furniture, specializing in recliners, swivel and glide chairs, loveseats, and sectionals.

Our Head of Sales, Marti, is based at our West Coast headquarters and is available to answer any questions you may have. If you provide your phone number, we can schedule a convenient time for a call.

To explore our offerings and see what our customers are saying, visit our website at outdoornook.com, where you'll find verified product and store reviews from our satisfied buyers.

How much does shipping cost?

Outdoor Nook offers FREE delivery by FedEx on all orders. Currently, we ship to all 48 contiguous United States.

An additional fee for orders to Alaska, Hawaii, Puerto Rico and the other US Territories will be added. Please contact us for a quote.

Currently, we ship to all 48 contiguous United States. The normal shipping time is 5-7 working days. For more information, please see our Shipping page.

At outdoornook.com, we prioritize both comfort and safety in our outdoor furniture selection.

All our outdoor recliners are designed to provide reliable support and durability, with each model having a weight capacity of up to 300 lbs.

This ensures that they can comfortably accommodate a wide range of users while maintaining their structural integrity.

Absolutely! At outdoornook.com, we design our outdoor recliners to cater to a diverse range of body shapes and sizes, including taller individuals. While all our recliners offer generous dimensions and robust support, we have specific models that may be particularly comfortable for taller users.

Our Malibu II and Newport recliners are the largest in our collection and are ideal choices for those who are very tall. These models feature extended backrests and longer seat depth, providing ample room to stretch out and relax. The adjustable reclining mechanisms also ensure that you can find the perfect position for ultimate comfort, regardless of your height.

Even if you’re not considering the Malibu II or Newport, you’ll find that all our recliners are designed with flexibility and comfort in mind. They are constructed to accommodate a wide range of users, ensuring everyone can enjoy a relaxing experience.

For personalized recommendations or more details on the dimensions of our recliners, feel free to browse our recliner collection or contact our customer support team. We're here to help you find the perfect fit for your outdoor comfort needs!

We understand that these samples can be crucial in making informed decisions about your purchase.

However, we have recently updated our policy and no longer send physical fabric and wicker swatches. This decision was made after careful consideration of several factors:

Environmental Impact: Reducing our environmental footprint is a top priority. The production and shipping of swatches contribute to waste and carbon emissions. By eliminating physical samples, we are taking a step towards a more sustainable and eco-friendly business model.

Enhanced Digital Resources: We have significantly upgraded our digital resources to provide high-resolution images and detailed descriptions of our fabrics and wicker options. Our online tools now offer an accurate representation of textures and colors, allowing you to visualize and compare products more effectively from the comfort of your home.

Operational Efficiency: This change helps us streamline our operations and reduce costs associated with the production, handling, and shipping of swatches. These savings enable us to invest more in product quality and customer service enhancements, ultimately providing you with better overall value.

Customer Convenience: Many customers find the digital approach more convenient, as it provides instant access to all available options without the wait time associated with physical deliveries.

We understand that this change may be disappointing for some customers who prefer physical samples. We are committed to ensuring that our digital tools and customer support team can assist you in making the best possible choice for your needs. If you have any questions or need personalized advice, please feel free to reach out to our team.

We're here to help!

We understand that assembly can sometimes be a concern, so we're pleased to inform you that our outdoor recliners are designed with simplicity and convenience in mind. Here’s how easy it is to set up your new recliner:

No Tools Required: Forget about complicated instructions and searching for tools. Our recliners are designed to be assembled without any tools, making the process quick and hassle-free.

Simple Assembly Steps:

Unbox Your Recliner: Carefully remove the recliner from its packaging.

Attach the Back Section: The only step you need to perform is attaching the back section to the main frame. This is as simple as aligning the backrest with the main frame and slipping it into place.

Secure Fit: Once the backrest is positioned, it securely clicks into place, ensuring a stable and comfortable seat.

Ready in Minutes: With these straightforward steps, you’ll be sitting in your new recliner within minutes of unboxing it. It's designed to give you more time to relax and enjoy your purchase rather than worrying about complex assembly.

If you have any questions during the setup process or need further assistance, our customer support team is here to help.